Frequently asked questions

Answers to the most common questions about PROPRYA and about selling or renting a home in Italy. This is a shorter version of our full FAQ in Italian.

About PROPRYA

With PROPRYA you sell or rent out your home yourself, with the same kind of support an agency gives you and no commission for you as the owner.

  • No commission and no hidden costs for owners.
  • Three plans: PROPRYA Start (free), PROPRYA Plus and PROPRYA All (paid), depending on how much support you want.
  • You stay in control: decisions on price, viewings and offers are yours.
  • No sales pressure: no unwanted calls or visits.

You keep full control, but you are not on your own. PROPRYA:

  • helps you set the right price for your property;
  • tells you which documents you need for a safe sale or rental;
  • publishes your listing and checks who is genuinely interested before any viewing;
  • supports you step by step, from the listing to the signing;
  • can recommend a notary.

Three ways:

  • Commission paid by the buyer or tenant, only if the deal closes: 1% of the sale price (minimum €1,000) or 5% of the annual rent (minimum €500), VAT excluded. If the sale or rental doesn't happen, nobody pays anything.
  • Optional paid plans for owners who want more services (Plus and All).
  • Optional individual services, such as registering a contract.

Because we work mostly online, our costs are lower than those of a traditional agency.

No. The Start plan is completely free: you can sell or rent out your home without spending anything. Paid plans and individual services are always optional, with prices stated upfront.

You enter the property details and upload photos and the floor plan. We improve the photos, review the floor plan and write the description, then publish the listing under the PROPRYA name on the Italian property portal best suited to your home and its location.

Viewings

You tell PROPRYA which days and times you are available. Requests from people who saw the listing come to PROPRYA: we verify each person's full name and contact details, then book the viewing in one of your slots and give both sides everything they need.

No. You can attend yourself or send someone you trust. Before each viewing you tell PROPRYA who will be there, and PROPRYA tells you the name of the person coming to see the property.

Let PROPRYA know straight away. If there is a reasonable explanation and you agree, we arrange a second viewing.

If the person who turns up is not genuinely interested in buying or renting (for example an agent posing as a client to win your listing), PROPRYA blocks them from using the service.

PROPRYA is free for owners because it is paid by the buyer's or tenant's commission. Agreeing privately to avoid that commission breaches our terms of service: the owner then owes a penalty equal to the commission due, plus any legal costs, and can no longer use the service.

We can tell when this happens: in Italy, sale deeds and lease agreements are registered and can be looked up.

After the offer

  • Start plan (free): PROPRYA passes on the details of the notary chosen by the buyer and explains how to sign and register the preliminary contract.
  • Plus plan: PROPRYA also drafts the preliminary contract for you. Registering it can be delegated to PROPRYA as an optional service.
  • All plan: everything in Plus, with proactive management and a guaranteed response within 2 hours.

On every plan, PROPRYA supports both sides until the notarial deed is signed.

  • Start plan (free): PROPRYA explains how to prepare and register the lease agreement.
  • Plus plan: PROPRYA drafts the lease agreement for you. Registering it with the Italian Revenue Agency is available as an optional paid service.
  • All plan: everything in Plus, with full proactive management from publication to key handover and a guaranteed response within 2 hours.

Selling and renting in Italy: the basics

In Italy the buyer pays the transfer taxes and the notary. Between private individuals, the registration tax is calculated on the property's cadastral value (an official value set by the land registry, usually well below the market price): 2% for a buyer's first home, 9% otherwise, with a minimum of €1,000, plus two fixed taxes of €50 each.

The seller usually pays nothing. The exception is capital gains tax, which may apply if the home is sold within five years of purchase, unless it was the seller's main residence for most of that time or was inherited. Special rules apply to homes renovated with the Superbonus tax credit.

Most Italian sales happen in two steps. First, buyer and seller sign a preliminary contract (also called "compromesso"), committing to complete the sale on agreed terms. It must be registered within 30 days. Then the sale is completed with the notarial deed ("rogito").

With the preliminary contract, the buyer usually pays the seller (not PROPRYA) a caparra confirmatoria, a deposit that confirms the commitment. If the buyer backs out, the seller keeps it; if the seller backs out, the buyer can claim twice the amount (article 1385 of the Italian Civil Code).

The main lease types (Law 431/1998) are:

  • Open-market rent: 4 years plus 4 years of automatic renewal; the rent is agreed freely.
  • Agreed rent ("canone concordato"): 3 years plus 2; the rent must fall within ranges set by local agreements, in exchange for tax breaks.
  • Transitional: from 1 to 18 months, only for a documented temporary need of the owner or tenant.
  • Students: from 6 months to 3 years.

Every lease longer than 30 days a year must be registered with the Italian Revenue Agency within 30 days of signing.

Rental income is taxed either with ordinary income tax (IRPEF, progressive rates of 23%, 35% and 43%) or, if the owner chooses, with a flat tax called cedolare secca: 21% of the rent, or 10% for agreed-rent leases. The flat tax also removes registration and stamp duties, but the owner gives up annual inflation adjustments of the rent.

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